Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Banbury
GPhC Registration No: 9012511
Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Banbury collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Banbury is a GPhC registered online pharmacy weight loss clinic serving patients in Banbury and across the UK. We are the data controller responsible for your personal information. Our GPhC registration number is 9012511.

2. Data We Collect

When you use our services, we may collect the following information:

Personal details: Full name, date of birth, address, phone number, and email address.
Health information: Medical history, current medications, weight, BMI, and any relevant health conditions required to safely dispense weight loss treatments.
Payment information: Payment card details processed securely through our payment provider. We do not store full card details.
Technical data: IP address, browser type, device information, and website usage data collected via cookies.
Communications: Records of any correspondence between you and our pharmacy team.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist consultation process.
To dispense and arrange delivery of approved medications. Once approved by our pharmacist, orders are dispatched within 1 working day.
To maintain accurate medical and dispensing records as required by GPhC regulations.
To process payments securely.
To communicate with you regarding your order, treatment, or any clinical concerns.
To comply with our legal and regulatory obligations as a registered pharmacy.
To improve our website and services through anonymised usage analysis.

Our lawful bases for processing your data include contractual necessity, legal obligation, and the processing of special category health data under legitimate healthcare provision.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files placed on your device.

We use essential cookies (required for the site to function), analytical cookies (to monitor traffic and usage patterns), and functional cookies (to remember your preferences). You can control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:

Delivery providers: To fulfil and dispatch your order within the agreed timeframe.
Payment processors: To securely handle your payment transactions.
IT and platform providers: Who support the operation of our website and pharmacy systems under strict data processing agreements.
Regulatory bodies: Including the GPhC or other authorities where we are legally required to disclose information.
Healthcare professionals: In circumstances where sharing information is necessary for your safety or ongoing care.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain your personal and medical records for a minimum of eight years in line with NHS and GPhC guidance for pharmacy records. After this period, data is securely deleted or anonymised.

7. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data. You have the right to access the data we hold about you, request corrections to any inaccurate information, and ask for your data to be deleted where it is no longer necessary for us to retain it. You may also object to certain types of processing or request that we restrict how we use your data. Where processing is based on your consent, you have the right to withdraw that consent at any time. To exercise any of these rights, please contact us using the details below and we will respond promptly.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have any concerns about how we handle your information, please get in touch with us:

Pharmacy Weight Loss Banbury
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.